The Health Care System Of Any Country Provides Demand For...

2.0 LITERATURE REVIEW 2.1 INTRODUCTION The health care system of any country ensures that it maintains demand for its services and coverage of the same to the public. Coverage refers to the percentage of people in need of the health services who actually access them. The demand for and coverage of the health care services are impacted by many factors and client satisfaction is among them. The level of satisfaction to a service determines its future utilization. The Kenyan government has demonstrated the aim to increase the coverage of health services in the country as well as maintain the demand by the people. The initiation of ‘free delivery’ policy by the government and subsequent incorporation of the ‘Beyond Zero’ campaign are the most recent developments in attempt to meet the Millennium Development Goal (MDG) number five- improve maternal health. Today, women in Kenya can access free delivery services in the public health facilities. Moreover, the beyond zero campaign has se en the introduction of mobile clinics where women can access the free delivery services (Beyond Zero, 2015). This is aimed at reducing the distance barrier in implementing the free-delivery policy. However, these strategic measures are dependent on the level of client satisfaction to the services offered in the hospitals. The quality of maternity services and client satisfaction are directly proportional to each other. High quality maternity care will produce great satisfaction rates to theShow MoreRelatedTechnology And Its Impact On The Development Of A Polio Vaccine1736 Words   |  7 PagesTechnology contributes a great role in our daily lives in today’s world. The advancement of technology in health care services has increased and improved tremendously over the past century. New technology, new drugs and creative surgical procedures have made possible a wide variety of life enhancing and life extending medical accomplishments. 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